Last Updated: February 08, 2026

Welcome to Creator Vidya, a sub-brand of MONREK Global, owned and operated by Sisir Ranjan Mridha. As we specialize in digital educational content and professional consultancy services, this policy outlines the guidelines and timelines for our digital service fulfillment.

1. Digital Delivery Nature

Creator Vidya provides digital products and services only. We do not ship any physical goods (such as books, hard drives, or DVDs). All materials and services are delivered electronically.

2. Delivery Timeline

• • Free & Advanced Courses: Access to course materials is typically instant upon successful registration or payment. You will receive an automated confirmation email with login details.

  • Professional Services (YouTube Setup, SEO, Promotion): The delivery time for these services varies based on project complexity. Standard projects are typically initiated within 48 hours and completed within 7 to 15 business days.

3. Delivery Method

All digital services and course access links are delivered via:

• • Registered Email (please check your spam folder as well).

  • Our designated online learning dashboard at https://creatorvidya.com.

  • Reports and setup details for professional services will be sent in PDF or digital format via email or preferred communication channels.

4. Revisions and Edits (For Paid Services)

To ensure your satisfaction with our professional services (e.g., SEO reports or Channel Setup):

• • We offer up to 2 free revisions for the specific service provided, if requested within 7 days of delivery.

  • Additional revisions or requests beyond the original scope may be subject to extra charges.

5. Delayed or Non-Delivery

• • Delays: While we strive to meet all deadlines, unforeseen technical issues or algorithm changes may cause slight delays. In such cases, we will notify you promptly and provide a revised timeline.

  • Non-Delivery: If you do not receive your access or service reports within the promised timeframe, please notify us at tocreatorvidya@gmail.com within 5 business days. We will take immediate action to resolve the issue.

6. Billing Disclosure

Please note that all transactions on your bank statement will appear under the name of Sisir Ranjan Mridha or MONREK Global.

7. Contact Us

For any questions or support regarding refunds, please reach out to us:

Email: tocreatorvidya@gmail.com | Website: www.creatorvidya.com | Address: Balaka, Shantinagar, P O – Hridaypur, P S – Barasat, North 24 Parganas, Kolkata – 700127 | Contact No: +91 9748116363